What Our Customers Are Saying About Our Service ...
Your Washington Area Jiffy Lube locations strive to provide exceptional customer service!
Here are some recent comments
from our customers:
________________
“This was the best experience I have ever had getting an oil change. Though
getting an oil change only occurs every so often, I have come to expect
a low level of service, courtesy, and explanation during the process. I
left this location feeling appreciated. The high level of service made
me smile! The woman who processed and explained my payment was
particularly delightful. Also, Tyrone went through everything that they
would be doing for me and how much everything would cost beforehand. He
was beyond polite and helpful. Everyone in this store/garage was
incredibly friendly. Well done and thank you.”
________________
“They helped me in and out of my car, they held the doors for me when I was entering and leaving the office, and the
technician who went over all of the details about my car's oil change
spoke clearly and slowly, making sure that I understood everything. The
few things that I didn't know or understand, he took the time to
explain them to me.”
________________
“When
I was leaving the lounge area, the same employee that greeted me was
standing near the door on the outside. He held the door for me as I was
walking out as well as I was entering the car. He thanked me for
stopping by and told me that he would see me again in 3000 miles. There
was a sticker in the corner of my window reminding me of my next oil
change and the floors and carpets looked great. The windows were sparkling as well.”
________________
“Customer service was impeccable. I could not have asked for better service. Upon returning to my vehicle, I immediately inspected the windows and floors. The
windows had been cleaned and the floors had been vacuumed. It's an
added bonus to have these services done while getting the oil changed. I am completely satisfied with the service I received.”
________________
“The service was fast and efficient. I was very pleased with my visit. I
felt confident that the employees were concerned about me and my
vehicle. The cost of the oil change was very reasonable and additional
services were included in the Signature package.”
________________
“As I walked to the car, two employees thanked me for coming. One of
the employees opened my car door for me. He also gave me a coupon card
to use at my next visit. The floors of my car looked clean. The
reminder sticker was on my windshield and I was ready to go for another three months.”
________________
“You guys run a tight ship.
Too many times people don't complement on a good, only criticize. Mike
took good care of me and another customer while I was there. They even
opened car doors. I was impressed. Keep up the good work.”
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